Privacy Policy

Last updated: December 4, 2025

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://laurajurgens.com website (the “Website”) operated by Laura Jurgens Coaching LLC, a(n) Limited Liability Company formed in North Carolina, United States (“us, we, our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to or use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including but not limited to visitors, users and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of this Privacy Policy, you do not have our permission to access or use the Website.

What information we collect and store

We collect and store any and all information that you enter on this Website. We collect and store the following information about you:

Identifying information – Name

Specific piece of information: Name

Where we get this information:

Information submitted by the consumer
The observation and recording of activities by the business, such as through the use of cookies

Legal basis for processing this information:

The user has provided consent to the processing of their information
Processing is necessary to perform a contract with the user
Processing is necessary in order to take steps that the user has requested prior to entering into a contract
Processing is necessary for compliance with a legal obligation

How we use this information:

Booking and managing calendar appointments
Enforcing our Terms of Service
Marketing and advertising
Performing services (coaching services)
Providing customer service
Resolving disputes
Responding to consumer messages
Sending your information to other third parties we use to manage our interactions with you, such as scheduling or billing software
Processing or fulfilling orders or transactions

What happens if we don’t have the information: Our use of your data for the purposes listed above will not be possible.

Identifying information – Email address

Specific piece of information: Email address

Where we get this information:

Information submitted by the consumer
The observation and recording of activities by the business, such as through the use of cookies

Legal basis for processing this information:

The user has provided consent to the processing of their information
Processing is necessary to perform a contract with the user
Processing is necessary in order to take steps that the user has requested prior to entering into a contract
Processing is necessary for compliance with a legal obligation

How we use this information:

Booking and managing calendar appointments
Enforcing our Terms of Service
Marketing and advertising (including newsletter)
Performing services (coaching services)
Providing customer service
Resolving disputes
Responding to consumer messages
Sending your information to other third parties we use to manage our interactions with you
Processing or fulfilling orders or transactions

What happens if we don’t have the information: Our use of your data for the purposes listed above will not be possible.

Identifying information – IP address

Specific piece of information: IP address

Where we get this information:

Information submitted by the consumer
Tracking pixels
The observation and recording of activities by the business, such as through the use of cookies

Legal basis for processing this information:

The user has provided consent to the processing of their information
Processing is necessary to perform a contract with the user
Processing is necessary in order to take steps that the user has requested prior to entering into a contract
Processing is necessary for compliance with a legal obligation

How we use this information:

Analytics (via Google Analytics)
Detecting security incidents
Enforcing our Terms of Service
Performing services
Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities
Providing customer service
Resolving disputes
Responding to consumer messages
Sending your information to other third parties we use to manage our interactions with you
Providing videos and tracking user interactions with such videos (via Vimeo)

What happens if we don’t have the information: Our use of your data for the purposes listed above will not be possible.

Identifying information – Device identifier

Specific piece of information: Device identifier

Where we get this information:

Information submitted by the consumer
Tracking pixels
The observation and recording of activities by the business, such as through the use of cookies

Legal basis for processing this information:

The user has provided consent to the processing of their information
Processing is necessary to perform a contract with the user
Processing is necessary in order to take steps that the user has requested prior to entering into a contract
Processing is necessary for compliance with a legal obligation

How we use this information:

Analytics (via Google Analytics)
Detecting security incidents
Enforcing our Terms of Service
Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities
Resolving disputes
Sending your information to other third parties we use to manage our interactions with you
Providing videos and tracking user interactions with such videos (via Vimeo)

What happens if we don’t have the information: Our use of your data for the purposes listed above will not be possible.

Identifying information – Online identifier

Specific piece of information: Online identifier

Where we get this information:

Information submitted by the consumer
Tracking pixels
The observation and recording of activities by the business, such as through the use of cookies

Legal basis for processing this information:

The user has provided consent to the processing of their information
Processing is necessary to perform a contract with the user
Processing is necessary in order to take steps that the user has requested prior to entering into a contract
Processing is necessary for compliance with a legal obligation

How we use this information:

Analytics (via Google Analytics)
Detecting security incidents
Enforcing our Terms of Service
Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities
Resolving disputes
Sending your information to other third parties we use to manage our interactions with you
Providing videos and tracking user interactions with such videos (via Vimeo)

What happens if we don’t have the information: Our use of your data for the purposes listed above will not be possible.

Internet or other electronic activity – Browsing history

Specific piece of information: Browsing history

Where we get this information:

The observation and recording of activities by the business, such as through the use of cookies

Legal basis for processing this information:

The user has provided consent to the processing of their information
Processing is necessary for compliance with a legal obligation

How we use this information:

Detecting security incidents
Enforcing our Terms of Service
Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities
Resolving disputes

What happens if we don’t have the information: Our use of your data for the purposes listed above will not be possible.

Internet or other electronic activity – Search history

Specific piece of information: Search history

Where we get this information:

The observation and recording of activities by the business, such as through the use of cookies

Legal basis for processing this information:

The user has provided consent to the processing of their information
Processing is necessary for compliance with a legal obligation

How we use this information:

Detecting security incidents
Enforcing our Terms of Service
Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities
Resolving disputes

What happens if we don’t have the information: Our use of your data for the purposes listed above will not be possible.

Internet or other electronic activity – Information regarding your interaction with our website or application

Specific piece of information: Information regarding your interaction with our website or application

Where we get this information:

Tracking pixels
The observation and recording of activities by the business, such as through the use of cookies

Legal basis for processing this information:

The user has provided consent to the processing of their information
Processing is necessary for compliance with a legal obligation

How we use this information:

Analytics (via Google Analytics)
Detecting security incidents
Enforcing our Terms of Service
Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities
Resolving disputes
Providing videos and tracking user interactions with such videos (via Vimeo)

What happens if we don’t have the information: Our use of your data for the purposes listed above will not be possible.

Internet or other electronic activity – Information regarding your interaction with embedded videos

Specific piece of information: Information regarding your interaction with embedded videos

Where we get this information:

The observation and recording of activities by the business, such as through the use of cookies
Vimeo video embedding

Legal basis for processing this information:

The user has provided consent to the processing of their information

How we use this information:

Providing videos and tracking user interactions with such videos

What happens if we don’t have the information: Our use of your data for providing videos and tracking user interactions with such videos will not be possible.

With whom we share your personal information

We share the personal information below with the following categories of third parties for the following reasons:

Identifying information – Name

Specific piece of personal information shared: Name

Categories of third parties with whom personal information is/was shared:

Calendar booking vendors: Calendly
Content management systems (WordPress)
Email marketing vendors (Flodesk)
Email service providers
Hosting providers (Dreamhost)
Website or application development and design vendors
Financial transactions processors (e.g., Stripe, PayPal, etc.)
Government or law enforcement entities (when legally required)

Reason(s) for sharing:

To analyze your interactions with us or our website
To book and manage calendar appointments (if applicable)
To build new website features
To detect and resolve security incidents
To fix bugs or identify and repair errors
To host our website
To market to you via email
To provide you with our website
To send you emails
To transfer your information onto different platforms that we use to manage our interactions with you

Identifying information – Email address

Specific piece of personal information shared: Email address

Categories of third parties with whom personal information is/was shared:

Same list as Name section

Reason(s) for sharing:

Same reasons as listed in Name section

Identifying information – IP address

Specific piece of personal information shared: IP address

Categories of third parties with whom personal information is/was shared:

Content management systems
Data analytics providers (Google Analytics)
Hosting providers
Security services vendors
Spam prevention vendors
Website or application development and design vendors
Video embedding vendors (Vimeo)
Government or law enforcement entities (when legally required)

Reason(s) for sharing:

To analyze your interactions with us or our website
To build new website features
To detect and resolve security incidents
To fix bugs or identify and repair errors
To host our website
To prevent, detect, and remove spam
To prevent, detect, and resolve security issues
To provide you with our website
To provide you with videos on our website and to track your interaction with such videos

Identifying information – Device identifier

Specific piece of personal information shared: Device identifier

Categories of third parties with whom personal information is/was shared:

Content management systems
Data analytics providers (Google Analytics)
Hosting providers
Security services vendors
Spam prevention vendors
Website or application development and design vendors
Video embedding vendors (Vimeo)

Reason(s) for sharing:

To analyze your interactions with us or our website
To build new website features
To detect and resolve security incidents
To fix bugs or identify and repair errors
To host our website
To prevent, detect, and remove spam
To prevent, detect, and resolve security issues
To provide you with our website
To provide you with videos on our website and to track your interaction with such videos

Identifying information – Online identifier

Specific piece of personal information shared: Online identifier

Categories of third parties with whom personal information is/was shared:

Content management systems
Data analytics providers (Google Analytics)
Hosting providers
Security services vendors
Spam prevention vendors
Website or application development and design vendors
Video embedding vendors (Vimeo)

Reason(s) for sharing:

Same as Device identifier section

Internet or other electronic activity – Information regarding your interaction with our website or application

Specific piece of personal information shared: Information regarding your interaction with our website or application

Categories of third parties with whom personal information is/was shared:

Content management systems
Data analytics providers (Google Analytics)
Hosting providers
Security services vendors
Spam prevention vendors
Website or application development and design vendors
Video embedding vendors (Vimeo)

Reason(s) for sharing:

To analyze your interactions with us or our website
To build new website features
To detect and resolve security incidents
To fix bugs or identify and repair errors
To host our website
To prevent, detect, and remove spam
To prevent, detect, and resolve security issues
To provide you with our website
To provide you with videos on our website and to track your interaction with such videos

Internet or other electronic activity – Information regarding your interaction with embedded videos

Specific piece of personal information shared: Information regarding your interaction with embedded videos

Categories of third parties with whom personal information is/was shared:

Content management systems
Hosting providers
Video embedding vendors (Vimeo)
Website or application development and design vendors

Reason(s) for sharing:

To build new website features
To detect and resolve security incidents
To fix bugs or identify and repair errors
To host our website
To provide you with our website
To provide you with videos on our website and to track your interaction with such videos

How we protect your personal information

We have implemented the following measures to protect and safeguard your personal information:

Limiting the amount of personal information that we collect to strictly necessary only
Using SSL encryption or other secure technologies when receiving or sending personal information beyond internal networks
Destroying and/or deleting personal information once we no longer need it
Performing regular risk assessments
Mitigating risks by following a risk treatment plan
Having comprehensive written security policies and procedures
Encrypting laptops, USBs and other portable media
Implementing and monitoring intrusion prevention and detection systems (e.g. anti-virus software)
Maintaining up-to-date software and safeguards
Physically and/or logically separating systems containing personal information from public networks such as the Internet

Sale of your information

We do not sell your personal information. Please see the “Your Rights” section below for more information about exercising your privacy rights regarding sales of your personal information.

Cookies

What Are Cookies?

A cookie is a small piece of data sent from a website and stored on your device by your browser. Cookies help websites remember information about your visit, which can make it easier to visit the site again and make the site more useful to you.

What Cookies We Use

This Website uses cookies and similar tracking technologies to track activity on our Website and to improve and analyze our Service. The technologies we use may include:

Cookies or Browser Cookies: A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Website.

Web Beacons: Certain sections of our Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages and for other related website statistics.

Cookies can be “Persistent” or “Session” Cookies:

Persistent Cookies remain on your personal computer or mobile device when you go offline
Session Cookies are deleted as soon as you close your web browser

Cookies We Use and Their Purpose

We use both Session and Persistent Cookies for the following purposes:

Strictly Necessary Cookies

Type: Session Cookies
Purpose: These cookies are essential to provide you with services available through the Website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.

Cookies Used:

We use session cookies to maintain your browsing session

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies
Purpose: These cookies identify if users have accepted the use of cookies on the Website.

Cookies Used:

Cookie consent banner cookies

Functionality Cookies

Type: Persistent Cookies
Purpose: These cookies allow us to remember choices you make when you use the Website, such as remembering your preferences. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Website.

Cookies Used:

Preference cookies as set by your browser settings

Analytics and Performance Cookies

Type: Persistent Cookies
Administered by: Google Analytics (third party)
Purpose: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us to know which pages are the most and least popular and see how visitors move around the Website. All information these cookies collect is aggregated and therefore anonymous.

Cookies Used:

_ga – Used to distinguish users (expires after 2 years)
_gid – Used to distinguish users (expires after 24 hours)
_gat – Used to throttle request rate (expires after 1 minute)

Third Party: Google Analytics Privacy Policy: https://policies.google.com/privacy Opt-out: https://tools.google.com/dlpage/gaoptout/

Video Hosting Cookies

Type: Persistent Cookies
Administered by: Vimeo (third party)
Purpose: These cookies are set by embedded Vimeo videos on our Website. They track your interaction with the videos, such as whether you watched the video, for how long, and your viewing preferences.

Cookies Used:

vuid – Collects data on visitor interaction with the website’s video content (expires after 2 years)
player – Saves user preferences for Vimeo’s video player

Third Party: Vimeo
Privacy Policy: https://vimeo.com/privacy
Opt-out: You can disable cookies through your browser settings (see below)

Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in your browser settings or through our cookie consent mechanism when you first visit the Website.

Browser Settings

Most web browsers allow you to manage your cookie preferences through their settings. You can set your browser to:

Refuse all cookies
Only accept certain cookies
Delete cookies when you close your browser
Have your browser notify you each time a cookie is sent

Here are links to cookie management instructions for common browsers:

Chrome: https://support.google.com/chrome/answer/95647
Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Opting Out of Analytics

If you wish to opt out of Google Analytics tracking across all websites, you can install the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout/

Important Notes About Disabling Cookies

If you choose to disable cookies, some features of our Website may not function properly, and your user experience may be affected. Specifically:

You may need to manually adjust some preferences every time you visit
Some features and services may not work

More Information About Cookies

To learn more about cookies and how they work, you can visit:

All About Cookies: https://www.allaboutcookies.org/
Your Online Choices (EU): https://www.youronlinechoices.eu/
Network Advertising Initiative: https://www.networkadvertising.org/

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed about our use of cookies.

Children’s privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform them that they cannot use this Website.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt-out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Video hosting and analytics

This Website uses Vimeo to host and display videos. When you interact with videos on our Website, Vimeo may collect information about your viewing behavior. For more information about how Vimeo processes your data, please visit Vimeo’s Privacy Policy at https://vimeo.com/privacy.

Information retention

We retain all of the information that we collect until we no longer need the information to contact you or until you request deletion.

Your rights

All visitors or users of this Website have the following rights with regard to their personal information:

The right to access the personal information that we hold about you.
The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.
The right to ask us to transmit your personal information that we have collected on you to another provider, where technically feasible.
The right to request that we amend any of the information that we have collected about you.
The right to withdraw your consent to the processing of your personal information.
The right to request that we restrict the processing of your personal information.
The right to request that we delete some or all of the personal information that we have collected about you.
The right to lodge a complaint regarding our collection, sharing, and processing of your personal information with competent authorities in the proper jurisdiction.
The right to opt out of the use of your personal information for purposes of direct marketing.
The right to opt out of sales of your personal information.
The right to opt out of tracking of your location.
The right to opt out of the use of your personal information for the purposes of profiling in furtherance of decisions that could produce legal or similarly significant effects concerning you.
The right to opt out of the use of your personal information for automated decision making purposes.

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

Laura Jurgens
Title: Owner/CEO
Email: info@laurajurgens.com
Address: 11 Richland St Ste R201, Asheville, NC 28806, United States

You can opt out of us tracking your location through the cookie consent mechanism on the Website and by adjusting the settings on your browser or device.

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

Name
Email address where you can reliably receive email
Please note that we may be unable to process your request if you do not provide us with the above information.

We will respond to most consumer requests within 30 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Laura Jurgens
Title:Owner/CEO
Email: info@laurajurgens.com

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above.

Residents of the European Union may lodge a complaint with their local supervisory authority. A list of EU data protection authorities is available at: https://edpb.europa.eu/about-edpb/board/members_en

Residents of the United Kingdom may lodge a complaint with the Information Commissioner’s Office (ICO) by visiting https://ico.org.uk/make-a-complaint/ or calling 0303 123 1113.

Location of data processing

All data processing activities undertaken by us take place in the United States.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Do Not Track

Do Not Track (“DNT”) is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support DNT. You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Questions

If you have any questions about this Privacy Policy, please contact us at info@laurajurgens.com.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website.